Limited Warranty for 3D Cork Wall Decorative Panels

Five-Year Limited Warranty

Forna (“the manufacturer”) assures that at the time of purchase, our Cork Wall Panels are devoid of any defects in materials and workmanship, conforming to Forna’s high quality standards.

Warranty Terms: The Cork Wall Panels must not be subjected to heat changes, excessive moisture, direct water contact, or extreme dry conditions that could alter ambient humidity. This warranty does not extend to damages from impacts, normal wear, dents, deep scratches, or other surface impairments due to failure in protecting and maintaining the panels. Damage that occurs during transit is the responsibility of the carrier and is not covered under this warranty.

Exclusions: The following are not covered by this warranty:

  • Improper storage, handling, or incorrect installation of the panels, including improper substructure preparation.
  • Misuse, neglect, exposure to harsh chemicals or abrasive materials, sun-induced color fading, or excessive loads without adequate protection.
  • Issues related to stains, finishes, or moisture at the installation site.
  • Movements or settling of the building structure where the panels are installed.
  • Events beyond human control, such as natural disasters.
  • Installation of panels already identified as defective before or during installation. Panels should be set aside if defects are noted prior to installation.

Notice Requirement: In the event of a defect, the owner must provide written notification to Forna within 10 days of discovering the issue, including a thorough description, installation date, and installer’s details. Forna should be given a reasonable opportunity to inspect the panels before any corrective action is taken.

Remedy: Forna reserves the right to either replace the faulty panels or refund the purchase price. This warranty only applies to the material cost and does not cover installation or removal expenses.

Limitations: This constitutes the sole comprehensive warranty from Forna for the Cork Wall Panels, superseding any prior agreements or understandings, oral or written. All implied warranties, such as the warranty of merchantability or fitness for a specific purpose, are confined to the duration of this explicit warranty.

Exclusion of Damages: Forna disclaims any liability for incidental, special, indirect, or consequential damages resulting from delayed delivery, non-delivery, product misuse, inability to use the product, or product defects.