Installation guide

Real Stone Floating Floor Installation and Maintenance

Real Stone floating flooring needs a clean, flat substrate, click-lock layout planning, and maintenance steps matched to the product surface.

Use this page when

  • The product is a Swiss specialty floating floor.
  • You need installation and maintenance requirements for the exact product family.
  • You are preparing an installer, designer, contractor, or commercial project team.

Before you start

  • Confirm the product family and locking system before work starts.
  • Review subfloor flatness, moisture, underlayment, expansion, and acclimation requirements.
  • Discuss the guide with the installer before scheduling the job.

Important

  • Do not assume specialty Swiss floors install like ordinary laminate or vinyl.
  • Do not hire only on price if the installer does not understand the locking system.
  • Do not skip moisture and expansion checks.

Related resources

Contact CanCork

Ask for help matching the guide to the exact product and room.

Detailed instructions

Real Stone Flooring Installation and Maintenance Instructions

General Information:
Real Stone flooring is designed for quick and easy installation, thanks to its patented UNICLIC® system. This click-lock mechanism connects the planks securely without the need for glue, offering a seamless and durable floating floor solution. It is scratch-resistant, non-slip, dirt-repellent, and antistatic, making it an excellent flooring choice for renovations and new builds alike.

Important Note: Real Stone flooring is not suitable for wet rooms or areas with standing water.

Subfloor Preparation

  1. Requirements:
    • Ensure the subfloor is clean, dry, level, and stable according to DIN 18365 standards for floor covering work.
    • Unevenness should not exceed 3 mm over 1 meter. If it does, level the subfloor using appropriate filling compounds.
  2. Moisture Barrier:
    • For mineral subfloors, lay a moisture barrier with an Sd value ≥ 100 m (e.g., 0.2 mm PE foil). Overlap the film by 20 cm, tape the seams, and extend it 2-3 cm up the walls.
  3. Moisture Testing:
    • Check moisture levels in the subfloor using the CM method. Acceptable limits are:
      • Cement screeds: < 2.0% CM (1.8% for heated screeds).
      • Calcium sulfate screeds: < 0.5% CM (0.3% for heated screeds).
  4. Storage and Acclimatization:
    • Let the planks acclimate for 24 hours in their original packaging at 15-25°C and 40-60% relative humidity before installation.

Installation Process

Real Stone flooring offers two methods for installation: Angle-to-Angle and Angle Snap.

Angle-to-Angle Method:

  1. Start the First Row:
    • Begin in the corner of the room with the tongue side facing the wall. Maintain a 10 mm expansion gap between the planks and the wall using spacers.
    • Click the planks together by aligning the tongue and groove at a 10° angle and pressing down gently.
  2. Second Row and Beyond:
    • Start the second row using the leftover piece from the first row, ensuring it is at least 30-40 cm long.
    • Align the long side of the plank at a 10° angle and click into place. Secure the connection using a tapping block and hammer.

Angle Snap Method:

  1. First Row:
    • Place the first plank in the corner with the tongue facing the wall. Align with spacers.
    • Position the second plank and click it into place by gently tapping the joint with a tapping block and hammer.
  2. Second Row:
    • Insert the long side of the plank at a slight angle (10°), then click it into the first row.
    • On the short side, use a tapping block to ensure a tight fit.

Tips:

  • Remove spacers after completing installation.
  • Use a hand circular saw or utility knife to cut panels to fit around obstacles like pipes or doorframes.

Special Considerations

  1. Heavy Objects:
    • For items like kitchen islands or large appliances, install them before laying the floor or add expansion joints around them to ensure proper floating floor performance.
  2. Wet Areas:
    • For areas prone to moisture, seal the tongue and groove joints with a joint sealant like “Clic Seal” or “Seal & Click.”
  3. Underfloor Heating:
    • Real Stone flooring is compatible with hot water and electric underfloor heating systems. Ensure the subfloor surface does not exceed 28°C.

Post-Installation Cleaning and Maintenance

  1. Initial Cleaning:
    • After installation, sweep, vacuum, or damp mop the floor. Avoid using excessive water.
  2. Routine Maintenance:
    • Use a PU cleaner for deep cleaning. Avoid aggressive cleaning agents or those containing glycerine or solvents.
    • Place dirt-trapping mats at entry points and use felt pads on furniture legs to protect the surface.
  3. Refinishing:
    • For added durability, apply a surface refinish immediately after installation or after a few years to maintain the floor’s appearance.

Room Climate Recommendations

  • Maintain a stable indoor climate:
    • Temperature: 20-22°C.
    • Humidity: 50-60%.
  • Protect the floor from prolonged exposure to direct sunlight and extreme temperature fluctuations to prevent warping or discoloration.

Summary of Key Installation Tips

  • Expansion Gaps: Maintain a 10 mm gap between the floor and all walls or fixed objects.
  • Maximum Room Size: Up to 15m x 12m without additional expansion joints.
  • Laying Direction: Install planks lengthwise to the main light source for the best appearance.
  • Door Frames: Trim frames to allow the floor to fit underneath with enough space for movement.

By following these instructions, you can ensure a successful Real Stone flooring installation that’s durable, visually stunning, and long-lasting. For more detailed information or support, visit our website or contact our customer service team.